How to display an "additional user field" in the criteria for Business Rules
Good afternoon,
I would like to know if it is possible to show an additional field that I have created for the users within the criteria of the Commercial Rules.
For example:
City field
- I need for example to create a commercial rule so that all the cases that are opened by the users of "Colombia" of the City "Bogotá", are assigned to the group of technicians who attend only in that city.
