How to Disable Template Categories page?
In the initial phase of implementation, I do not want to implement templates for service request generation.
Whenever a user clicks on 'Submit your Request', a default page should appear for him/her to enter the Subject and the description of the problem. Attachments can be sent.
I deleted all the configured templates and only a default template is present, which is created by system.
When a user clicks on 'Submit your Request' button, a blank Template Categories page appears. From there, there is no way to take it forward.
How do I disable this template categories page?