We've done some reorganization within our department. As a result, we've eliminated the need for one of our "Groups" in SD+. I've moved every request (all statuses, even closed) to other groups. However, SD+ will not let me delete the group from the Admin > Groups page. Below is the resoponse...
"Groups cannot be deleted as it is being used by other module."
Can anyone explain what I need to do to remove this group?
I'm also curious why there isn't an option to just mark the group inactive... especially since this is an option with other aspects of SD+, such as "Reply Templates".
Thanks in advance!
~Marc