How to customise number of technicians in Global view

How to customise number of technicians in Global view

current view is set to 9 technicians plus a total.

Can I up the number displayed so that calls assigned to me (recently added as a tech) don't show up marked as "Others" and instead show my name?

Also when they are in others the link to the number of calls is not clickable so
I have to select "show all" which spawns a new browser window which I can then select from.

I've been through every icon I can think of so it's something obvious I'm missing (hopefully)?

Thanks,

Dean










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