Hi,

I want to create 3 separate categories in my support center. Servers, Desktop and Softwares. Any body sending mail to itsupport@abc.com should be categorised into 3 depending on some rules. If the issue is related to server, the mail should goto server_admin@abc.com, if releated to desktop, the mail should goto desktop_admin@abc.com etc.

how I can configure the same.

regds

Pradeep