How to change the ID Request number after normal usage

How to change the ID Request number after normal usage

Hi,

I saw an item into your knoledge base to modify the ID reuest number and to start at one specific value. Explanations works fine with a fresh empty DB (with SC v5.0 build 5036)

But now my issue is:

I have modified the ID request number to have for example the beginning ID with the year value like 2005xxxxx
Now I would like change this value for this year like 2007xxxxx

I try to change the ID request with same procedure. But when Support Center restart the ID request go back to 2005xxxx

How does it possible to that, after a normal utilization of the product. It would be very nice to have this feature through the admin interface to modify quickly the ID request number

My 2 cents
Albatros













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