How to calculate work hours lost from inefficient service desk practices [Free e-book]
Hello there,
Don't let your technicians' time slip away!
Explore innovative strategies that identifies wasted work hours, maximizes outcomes, and drives process optimization. Our latest e-book covers proven strategies to address time-consuming inefficiencies across the IT service life cycle:
- Inaccurate asset procurement and inventory management
- A barrage of redundant software requests
- Prolonged usage of outdated assets
- Bottlenecks in ticket routing and assignments
- Under-utilization of knowledge base solutions
- Speedy resolutions that compromise on quality
Topic Participants
Cherubina H
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