How to automatically assign request to a certain department

How to automatically assign request to a certain department

Hello,

I'm sure this is there, but I am new and I don't see it. We have multiple clients and we'd like to have a request be automatically assigned to a department. We have one main email, but being able to get an email from a certain client and having it route to their department would be awesome. 

-Nick 

                New to ADSelfService Plus?