Hi team,

We’re in the process of moving from a single-account setup to a multi-account structure, where each account represents a different customer. However, our sales team members are currently configured as requesters, and when they log in, their access is limited to only one account.

Is there a way to associate or mark requesters across all accounts, so they can create or view tickets for multiple customers?
Or do you have any recommended approach for handling this scenario?

Thanks and best regards,