How the work Flow - Reporting to in Service Catalog works

How the work Flow - Reporting to in Service Catalog works

Hi to all

 

I have a question in select Approve ( Service Catalog- Work Flow) , once we enable the check box at right size and click the icon beside the Stage one Text Box.

 

 It will list Department, Head Reporting to and all other name of Technicians.

The Department Head information is gathered form the Departments under Help Desk.

Where the data for the Reporting to will be take?

Please explain this internal process for understanding .


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