How many forwards per ticket in servicedesk plus cloud?

How many forwards per ticket in servicedesk plus cloud?

Hi All,

We have a long running ticket - in order for the stakeholders to stay informed we forward requests in stead of replying so the recipiuents can benefit from the full ticket history.

We've reached that maximum forwards for this ticket. How many forwards are supported per ticket and can that number be increased?

Thanks

Kingsley

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