How i can go up historical data?
How i can go up historical data, with the following structure?
Category
Department
Descriptions
Priority
User
State
Date and time of creation
Date and time of closure
Tecnician
Resolution
Ejem:
Category - Sap
Department - Finance
Descriptions - description of problem
Priority - Low
User - anghellus
State - Close
Date and time of creation - 12-12-2006 13:30:10
Date and time of closure - 12-12-2006 14:40:20
Tecnician - Administrator
Resolution - description of resolution
Thanks for your help :D
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