We use the full SDP and DC suite (on-prem). We continue to struggle with asset management, even after trying to use SDP and DC for it (separately).
We have 2 separate issues:
1. Computer A changes hands, with or without IT involvement. User is not updated manually for the device. Any way to have the device update it's "owner" in the system?
2. Computer A gets shoved in a drawer and forgotten about for 120 days. We remove PC's from DC after 30 days which is great for licensing management. At 31 days, we have essentially "lost" a device and it is forgotten about.
How does everyone else do this? Our process has plenty of holes in it and we would like to improve this process.