Hello SD+ Community!

We are from Brazil and we are starting to use ServiceDesk Plus Cloud (SaaS version of SDP).

To see SD+ Cloud in our Language (Brazilian Portuguese), we need to access ESM Directory >> Users >> and set:

Country to "Brazil"

and

Language to "português"

If we just set language to "português", our users see everything in Portugal-Portuguese and no Brazilian-Portuguese.

So... The little secret to put in our language is set Country too.

But, if we select all users and click in "Edit" (to perform a bulk set), we just see Language option!

In ticket openend with ServiceDesk support ([## 4670082 ##] Change Language Question), they was a little bit confusing about this...

First they told us that is possible... Them, this is not possible and we should set one by one.

But we have too many users and this manual setting is not acceptable.

So...

How do you guys do to solve this?

How do you do a Bulk Country change in Your User Profiles in ServiceDesk Plus Cloud?

Should ManageEngine improve this bulk "Edit" feature? We think yes. And you?

Best Regards!