I created a Service\Request catalog on the help desk. This one is for terminated employees. Under work flow you can assign approvers, which is great I have it set to 'report to' and 'Dept Head'. But I also need to inform my HR and Paralegal, I can't find any easy way to do this.
I can execute a script on form submit, but it says it requires java scripting and I don't know java scripting.
It looks like I would need to create a script that would send an email to a couple of employees, with some information from the ticket such as 'termination date' and 'Employee name'
Anyone else tried to do this? Could you share? Anyone know how to write something like this? A point or a start in the right direction would be much appreciated.
Thanks!