How do I retrieve a draft in SD Plus
My SD Plus session crashed / hung on me and a 12-line long or so draft disappeared. When this happens, I have to log off SD Plus, clear the browser cache, close and then re-open the browser (in this case IE 9).
This has happened a few times in the last few months. Short drafts are simple enough to recreate but longer drafts are more painful, especially trying to re-write it accurately.
My questions:
1) is there a way to retrieve a draft when the above scenario happens?
2) if yes how do I proceed?
JMichel D
This has happened a few times in the last few months. Short drafts are simple enough to recreate but longer drafts are more painful, especially trying to re-write it accurately.
My questions:
1) is there a way to retrieve a draft when the above scenario happens?
2) if yes how do I proceed?
JMichel D
Topic Participants
Michel deveault
ServiceDesk Plus
Ash Chapman
Charles Palma
Jayashree Gowrisankar
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