How do i get to asset details from "Problems" and "Changes"?
Hi,
a neat feature of servicedesk is the ability of associated a "Problem" or a "Change" to many assets ("Assets Involved").
Unfortunately i cannot find any way to get to them. If i click on the "Asset Involved" section it allows me just to change the assets involved.
Furthermore the adding asset wizard lack of searching functionality.
Our customer has 2200 assets and abviusly he has problem finding them.
What can be done about that?
Thank you
a neat feature of servicedesk is the ability of associated a "Problem" or a "Change" to many assets ("Assets Involved").
Unfortunately i cannot find any way to get to them. If i click on the "Asset Involved" section it allows me just to change the assets involved.
Furthermore the adding asset wizard lack of searching functionality.
Our customer has 2200 assets and abviusly he has problem finding them.
What can be done about that?
Thank you