Dear All,
We have a Asset Component namely "Keyboard" which is being managed/maintained by the Asset Analyst(s). If a User is requesting a Keyboard (i.e., Components) through a Service Request template namely "Request a New Keyboard", the asset analyst associate the component to another asset type (i.e., Workstation) while updating the Status from "In Store" to "In Use" of that specific Keyboard (i.e., Component) manually.
Now, if a service request (i.e., requesting a New Keyboard) and assigned to the Asset Analyst (i.e., Technician), can the analyst through the Service request associate the component to the Requester Workstation by populating the list of asset components "In Store" and also populating requester assigned workstations on Request Additional Fields, instead of going (navigating) to Asset Module (component) and performing manual activities?
Regards,
Wajahath Farooq