how can I assign roles to a requesters.
I want to create some requesters who can only view requests in the department but can't not create new requests.
In service desk, we can only assign roles to a technician but not a requester. Thus, I don't know if it is possible to create such requesters.
In service desk, we can only assign roles to a technician but not a requester. Thus, I don't know if it is possible to create such requesters.