Issues fixed in 8114 (Released on: 18th September, 2012)

1. SD-39375 : After deleting all the filters on an existing report , it is not possible to add some new filters as the + button no longer appear has been fixed.
2. SD-47234 : The permissions "Editing closed Requests" and "Editing/Deleting own notes" were not associated to 'SDSiteAdmin' and 'Custom role(s)' during earlier upgrade has been fixed.
Note: Users who upgraded in the sequence 8110 -> 8111 -> 8112 and still do not want the permissions "Editing closed Requests" and "Editing/Deleting own notes" for the above mentioned roles, need to disable it manually after 8114 upgrade.
3. SD-46759 : Some non-admin technicians were unable to view the default site 'Not associated to any site' has been fixed.

Note: After the upgradation, please edit and save the problematic technician under the admin section to make it work again.

4. SD-47273 : Agent upgrade is getting failed if "Pass through authentication" is enabled.
5. SD-30631 : MailFetching stops while processing non-english file attachments and inline images has been fixed.
6. SD-44297 : Requester replies to a request from the self-service-portal, request not changed as UnRead in the technician view has been fixed.
7. SD-46747 : In German language,"on" shown in the Request conversation was wrongly translated has been fixed.
8. SD-46941 : Resolution dropdown shown under the Resolution tab of the request details page is shown out view in IE browser has been fixed.

New Features in 8114

1. SDF-21574 : Requests created through emails and conversation will now show the To, and Cc fields in the request details page.
2. SDF-47274 : File attachments can now be stored in other drives in the server machine instead of the default path. The path can be configured in "Admin -> Self Service Portal Settings -> Path for attachments".
3. SDF-46881 : Option to copy the Service Templates is available. Which helps technicians to create new Service Templates quickly from the existing templates.