Hotfix 8006 Released !!
Dear Users,
http://www.manageengine.com/products/service-desk/service-packs.html
Following are the list of issues / enhancements addressed in this hotfix ( 8006 ) release.
Issues fixed in 8006 (Released on: 22nd December, 2010)
- SD-35077: Unable to associate a service request to a change from change details page.
- SD-35237: Performance issues addressed in "Request list view page", "My Schedule page" and "Technician Availability Chart".
- SD-35118: "View change" link in service request details page is not working in IE6.
- SD-31865: Request closure code and closure comments will be prompted when request is closed from request details page.
- SD-35339: Country name "New Zealand" was shown as "NewZealand" in SDP. This is now corrected.
Please refer to the below link for the steps to install the patch.
http://www.manageengine.com/products/service-desk/service-packs.html#sp
Thanks & Regards,
Srikrishnan
ServiceDesk Plus.