Hotfix 8003 released
Dear Customers,
Today we have released our service pack 8003. Customers can download the hotfix from the below link
List of enhancements and the issues fixed in this release as follows
| Features/Enhancements : | ||
| Sl.No |
Feature ID |
Description |
| 1 | 12963 | SupportCenter Plus - Zoho Reports Integration Zoho Reports is an online reporting and business intelligence service that helps you easily analyze your business data, create insightful reports and dashboards for informed decision making. Zoho Reports Integration enables you to easily analyze your data from SupportCenter Plus. |
| 2 | 12964 | User Role permission “Close Request” included in Request Roles |
| 3 | 12972 | Date fields supported in Request Field and Form Rule conditions |
| Issues Fixed : | ||
| Sl.No |
Issue ID |
Description |
| 1 | 12725 | Business Rule is not getting applied to Requests, when the Support Rep Email address contains any upper case format |
| 2 | 12787 | Contacts are not getting imported via CSV import, when Contact Email address is same as existing Account Email address |
| 3 | 12914 | Request is not getting associated to a task when its created from Request Actions menu → Add New Task |
| 4 | 12926 | Contract Expiry Notification mail not sent, when the user extending the Contract expiry date |
| 5 | 12948 | Error while adding additional fields to the request in a specific case |
| 6 | 12958 | Organization Logo and Title are not aligned vertically centered in Survey header |
Regards,
Arun
SupportCenter Plus