Today we have released our service pack 7943. Customers can download the hotfix from the below link

https://www.manageengine.com/products/support-center/service-packs.html 

Here is the list of  features and issue fixes available in this hotfix

Features/Enhancements :
Sl.No	Feature ID	Description
1	12523	Dashboards  - Widgets "View All" data is maintained per session, even when the widget got refreshed
2	12621	Option to exclude specific email addresses from sending any System Notifications to the excluded email addresses This setting is available in Admin → Global Settings → Application Settings → System Notification Settings >> Exclude Notifications

Issues Fixed :
Sl.No	Issue ID	Description
1	12399	When the application is running in https mode, indexing is not proper
2	12498	Unable to delete backup files from Scheduled Backup list when the status listed are “File not found” and “Failed”
3	12586	Request list refreshes and shows the first page of the list instead of the set pagination
4	12591	Remote Assistance is not working, when SupportCenter Plus application server does not have internet access

Regards,

Arun

SupportCenter Plus