Today we have released our new hotfix 7918.

You can download the hotfix from the below URL,

http://www.manageengine.com/products/support-center/service-packs.html

Some of the awaited features are available in this release like 

• Schedule Data Archiving 
• Enhancement in the Survey (Additional criteria can be included for sending surveys) 
• Account and Contact swapping in the Request form (Based on the Account selection, associated Contacts will be listed)

Complete list is available from the below link

https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7918

Here you have the upgrade instructions

Thank You.

Regards,

Arun

SupportCenter Plus