1. SD-25177 : Login Credentials where passed through the URL when the Pass-through Authentication is enabled and the user tries to login as different user issue fixed.
2. SD-29143 : NullPointer Exception while dissociating a technician from a site, When 'None' is selected as a value of a condition under business rules.
3. SD-29834 : Problem while restoring the backup data in Spanish MSSQL has been fixed.
4. SD-29835 : DueByTime not getting updated when the requester replies to the resolved tickets using the Reply option from the self-service portal has been fixed.
5. SD-29844 : UDFColumns from UDF_CHAR13 to UDF_CHAR24 column values are not saved under the preventive maintainance request has been fixed.
6. SD-24351 : EmailID of Purchase order owner is not set in the sender email id, when an email is sent to vendor, instead the out-going mail id configured in the servicedesk is set as sender has been fixed. If the Purchase order owner do not have the email id configured, then the email configured in the out going mail server settings will be sent.
7. SD-28965 : Unable to import users from AD in an NON-English OS environment has been fixed.
8. SD-29060 : Unable to fetch emails when the scheduled scan has been enabled has been fixed.
9. SD-29368 : Problem in viewing the solutions in non-login view has been fixed. Now the solutions can be searchable,sortable and page navigation is possible in the non-login view.
10. SD-29386 : Unable to view the task details of a request under Home->scheduler in the Professional edition of ServiceDesk plus has been fixed.
11. SD-29613 : Based on a configuration in the GlobalConfig Entry, searching the short description can be disabled from the left hand side search. By default searching the short description will be enabled.To disable execute the query in the database : update globalconfig set paramvalue='false' where CATEGORY='SearchShortDescription'. This has been included to improve the performance while searching.
12. SD-30398 : RedirectURL entry in GlobalConfig table for mobile client redirection gets removed, after upgraded to 7608 has been fixed.
13. SD-30484 : Handling of the database connection was not proper while executing the query report and resulting which all the database connection may gets exhausted has been fixed.
14. SD-30428 : CPU being maxed out while parsing the email content to remove unwanted html codes has been fixed.
15. SD-29588 : Problem in displaying the date field in Workstation for the logged in user if the user do not have personalized time zone settings, but the timezone is fetched from the user associated site, where the DST is not considered and resulted in displaying a date with one day delay has been fixed.
16. SD-29366 : Unable to perform Remote control in Firefox browser has been fixed.
17. SD-28212 : Unable to edit and save the changes by the technicians having roles without "Add Requester" privilege has been fixed.
18. SD-30399: When we duplicate the closed request, completed time will be set to zero, has been fixed. Now we will be updating the completed time same as that of the created time of the duplicated request.

http://www.manageengine.com/products/service-desk/service-packs.html

Follow the below instructions to apply the hotfix