Following are the list of issues that gets addressed / fixed in this hotfix upgrade .

Enhancements in 7609

1. SD-23982 : E-Mail CC option while creating a request into servicedesk has been included. This will be set through webform / api / email parser.
2. SD-26402 : Multi app rover for the Purchase order has been implemented.In which all the PO approvers has to accept the po to get approved.If any one of the approver reject the po, then it will be moved to rejected state.
3. SD-29911 : Provision to mark the PO additional fields as close mandatory fields. This is a required fields when the po is getting closed.And when we change the po status to close, and these fields are not marked, then we will popup to fill the mandatory fields, and upon filling it the po gets closed.And will not moved to po life cycle again.

Issues fixed in 7609

1. SD-29964 : Problem in archiving the request based on the request status criteria. If the default status is Renamed (i.e) If the default Status like Closed / Resolved is modified then the Data Archiving process would Archive the request of All status. This issue has been  fixed.
2. SD-26224 : Job title field value is not getting auto filled while creating a requester through 'Add requester' option in 'search requester' window has been fixed.

Hotfix can be downloaded from the below link.

http://www.manageengine.com/products/service-desk/service-packs.html

Follow the below instructions to apply the hotfix 

http://www.manageengine.com/products/service-desk/service-packs.html#sp

Thanks & Regards,
Jeykar
ServiceDesk Plus Team