Following are the list of issues that gets addressed / fixed in this hotfix upgrade .
Issues fixed in 7606
- SD-25099 : When the request is created and assigned with an SLA and its DueByTime, and then editing the request and update in such a way that the request do not fall under any SLA. Then the overdue flag gets set has been fixed.
- SD-28219 : When the request is created and assigned with an SLA and has first response due by time, and upon changing the request to different SLA, the first response over due will be set has been fixed.
- SD-26437 : Unable to edit worklog. If the technician has Request View-Add-Edit Role has been fixed.
- SD-27901 : Inline images are missing in the acknowledgment notifications for the Request creation has been fixed.
- SD-26445 : Inline images are missing while moving the description as an attachment when the content exceeds 64k has been fixed.
- SD-25839 : When 'Work Log' is enabled under request closing rules, and upon closing the request, Improper error message displayed as 'Request cannot be closed. Please fill the following details - Tasks' has been fixed.
- SD-27772 : Performance problem in loading the technician list in the request listview drop down if we have 2000 sites and 100 technicians has been fixed.
- SD-26435 : Vulnerability issue by SQL injection through URL in SDP has been fixed.
- SD-27773 : In IE8, if we do spell check in the html area, spell error highlighed with red dotted lines are retained in the email sent has been fixed.
- SD-26788 : Unable to reply to a request containing an E-Mail address starting with an underscore has been fixed.
- SD-27892 : Searching a request by requestId in the merge request listview will not fetch the requestid has been fixed.
- SD-27890 : Every time a change request is sent out for CAB approval, when the relevant CAB member responds it sends notification email to the email configured in the Organization details settings has been fixed.
- SD-27770 : Solution comments are missing in the solution details has been fixed.
- SD-22809 : Improper error message, when saving the PM Task if numeric additional fields having decimal value has been fixed.
- SD-27547 : The character and numeric additional fields are not listed in the column chooser of the technician list has been fixed.
- SD-25630 : Problem in loading the images like that of navigation buttons in the mobile client has been fixed.
- SD-25070 : Based on a configuration in the GlobalConfig Entry, mobile client redirection can be disabled. By default redirection will be enabled. To disable execute the query in the database : update globalconfig set paramvalue='false' where parameter='REDIRECTURL'.
- SD-28317 : Same Date appears twice in the pop calendar, when the DST is enabled has been fixed.
- SD-22385 : The product details are not displayed when viewing a purchase order after updating a purchase order with the same component but for different vendor has been fixed.
- SD-26798 : Passwords containing non-english characters are unable to login using AD Authentication has been fixed.
- SD-27927 : Problem in archiving the data if we have null description has been fixed.
- SD-28150 : Upgraded version of the software will not be reflected in the software details has been fixed.
- Following list of issues addressed in Remote Control
- SD-22245,SD-23888 : Not able to do Remote Control when a machine is already connected via MSTSC.
- SD-24574 : User confirmation prompt is not coming automatically in Windows Vista, Windows 7, Windows 2008 Server and later os and hence unable to perform Remote control.
- SD-28035 : Ctrl+Alt+Del is not working in Windows Vista and later os .
- SD-28036 : Remote Control does not respond during Log off/Log on of the target machine.
- SD-27691,SD-28182: Following list of issues addressed in fetching the Mac Machine Details
- Error when fetching the software details when the software description exceeds more than one line.
- Memory size is not fetched when the size exceeds 2GB.
- Memory module sizes are not parsing properly when the size is in GB.
- Serial number is not fetched when the command is having (System) in command out put.
- CPU speed is not fetched when it contains comma in between numbers.
Hotfix can be downloaded from the below link.
http://www.manageengine.com/products/service-desk/service-packs.html
Follow the below instructions to apply the hotfix