Hotfix 7019 question (resolved and autoclose issue SD-9621)
Hi Adventnet,
can you tell me if all the calls currently set to resolved to automatically close which
have not been responded to will all be changed to status 'closed' when 7019 is
applied?
Many thanks
can you tell me if all the calls currently set to resolved to automatically close which
have not been responded to will all be changed to status 'closed' when 7019 is
applied?
Many thanks
Topic Participants
Dean Ryan
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