We are glad to announce the release of Manage Engine SupportCenter Plus 7509 with Twitter Integration and Intelligent response System.

Hot Fix 7509 can be downloaded from

 http://www.manageengine.com/products/support-center/service-packs.html

List of enhancements and Issues fixed in 7509

http://www.manageengine.com/products/support-center/sp-readme-7_5.html#readme_7509

Here is the instructions to upgrade

http://www.manageengine.com/products/support-center/faq.html#upgradeservice

Regards,
Arun
SupportCenter Plus