Holidays still count towards the SLA

Holidays still count towards the SLA

Hello Everyone,

I'm confused about the holidays feature in ServiceDesk Plus.
I've added holidays but it still counts towards the SLA I set earlier.
isn't it if I have added holidays then the SLA doesn't count?

Please help if anyone can provide a solution.

Thank You

      New to M365 Manager Plus?
      New to M365 Manager Plus?
        New to RecoveryManager Plus?
        New to RecoveryManager Plus?
          New to Exchange Reporter Plus?
          New to Exchange Reporter Plus?
            New to SharePoint Manager Plus?
            New to SharePoint Manager Plus?
              See all integrations
              New to ADManager Plus?
              See all integrations
              New to ADManager Plus?

                New to ADSelfService Plus?

                Start your free trial
                Start your free trial



                          Related Products