Hi,
For non-Workstation assets in ServiceDeskPlus OnDemand, we are finding that when we set the state to "In Use" and select a Department / Site combination, the history tab for the asset only mentions the department and does not mention the site.
e.g. - see below- this example is off one of our printers. We really need the history to include site- otherwise we will be forced to use the notes field for this vital information,
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Performed on Wed, 26 Jun 2013 06:56:02 WST by David Pigram |
| State In Use |
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- Assigned to Department Administration
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Regards,
Greg