High cost for change management!!!
Hi
We have been using servicedesk for a few years now and wish to use the change management module to save on the amount of paperwork we do for change control and approval.
I recently requested a price to upgrade to enterprise as the change management is only available in this version and was shocked with the cost.
We have a 20 technician and extra 500 device license but to upgrade to the enterprise version it will cost us an additional �7000+.
Can the servicedesk team or customer services manager please explain why this is so costly?
I would like to implement this but at your prices it is likely i will have to change helpdesk systems in order to achieve this. 
Regards
Mike
New to ADSelfService Plus?