Hiding Tabs & Functions

Hiding Tabs & Functions

Hello,

In certain ESM Instances I would like to hide certain Tabs and Functions.

On Request - Hide Work Logs


Under the Reply menu hide: 
- Forward the Request
- E-Mail the Technician
- SMS the Technician



Is this possible?
Many thanks
Lisa


Build Information

Your Version: 14.3 Build 14300

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