Hiding solutions
Is there a possibility to make solutions private or public as notes are? This question because we are using SD+ for almost a year and now we are planning to open the selfservice portal.
When I evaluate the solutions entered by the technicians, there are some solutions that are not for the enduser but for the technical supportgroup. So is there a possibility to hide them?
Best regards,
Mark Flothmann
When I evaluate the solutions entered by the technicians, there are some solutions that are not for the enduser but for the technical supportgroup. So is there a possibility to hide them?
Best regards,
Mark Flothmann