hiding quick create
Hi All,
We are trying to force our users to fill out the request forms fully by having mandatory fields. But the little buggers have found that if they use the quick create method then it by-passes a lot of the mandatory checks.
Is there anyway of either hiding the quick request or making it force users to fill out all the mandatory fields???
Cheers,
Phil
We are trying to force our users to fill out the request forms fully by having mandatory fields. But the little buggers have found that if they use the quick create method then it by-passes a lot of the mandatory checks.
Is there anyway of either hiding the quick request or making it force users to fill out all the mandatory fields???
Cheers,
Phil
Topic Participants
phil_foulkes
Bradley Munsen
ServiceDesk Plus
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icenine