I am trying to develop a form which will mean we do not have different templates for each issue. This forms uses different conditions to grow and mutate as information is provided, which in turn will ensure we capture all of the information required and nothing that is irrelevant.

I have created a form (in the case, for user access) and have used the scripting to only show certain questions and fields if a certain answer is given.

For example, the user can ask for System1 or System2.

If System1 is selection, Question1 and Question2 appears. If System2 is selected, Question3 and Question4 appear.

This works perfect when submitting the form as the end user, but we have found that for the technician who then views the request, all possible questions show (for all systems) even if only System1 is selected.

My question is, are we able to implement a function whereby if System2 is not selected, Question3 and Question4 are not shown at all and effectively removed from the template all together?