Hide request from self service portal
Occasionally we raise internal issues which are assigned to a contact/account which we do not wish to expose to the customer self service portal.
is this possible? ie. a check box to 'make public' which is by default checked, maybe with some business rules setting to define based on content whether it should be 'public'.
if not, could this be considered for a future release?
thanks
Luke
is this possible? ie. a check box to 'make public' which is by default checked, maybe with some business rules setting to define based on content whether it should be 'public'.
if not, could this be considered for a future release?
thanks
Luke