Hi All -

We have created a technician that is being used by one of our customers to manage their own tickets.   We've setup a custom role for this purpose.  It is working as expected. 

The caveat is that since the user is a Technician, they can see all of our other Public Filters with other client names which we do not want. Is there a way to hide filters that are not associated with the current client this technician is tagged to? 

Thank you