Helpdesk Email problem
Hi Support,
we encounter the email error since 20 Sept 2016. When we stop and save the email setting the error as attach in this.
What i did is to restart the manageengine helpdesk and server but the result still the same.
I checked the email account if any case the IMAPS disable or not, but the IMAPS is enable. Password also still same because i can login through webmail.
any ideas what else i can try to do?
thank you
we encounter the email error since 20 Sept 2016. When we stop and save the email setting the error as attach in this.
What i did is to restart the manageengine helpdesk and server but the result still the same.
I checked the email account if any case the IMAPS disable or not, but the IMAPS is enable. Password also still same because i can login through webmail.
any ideas what else i can try to do?
thank you