Help with report
Hi There,
We are currently doing some Servicedesk Maintenance & house keeping and would like to simplify our Categories.
Is there a report I can run that will tell us which Categories / Sub Categories / Items have never been used?
I need something like Report Home > > "Request Count"
Is this possible or will I have to run a report on each item separately to get the count (We have 412 items!)
Thanks
We are currently doing some Servicedesk Maintenance & house keeping and would like to simplify our Categories.
Is there a report I can run that will tell us which Categories / Sub Categories / Items have never been used?
I need something like Report Home > > "Request Count"
Is this possible or will I have to run a report on each item separately to get the count (We have 412 items!)
Thanks