Help with email alert
Hi experts,
I am new to servicedesk plus. I have a question, There is anyway I can configure the system to send email automatically to administrator everytime any user create a support request ?
Or there is no way, the administrator must log in to the system the set support request to himself or to another technician?
Thanks
Anderson
I am new to servicedesk plus. I have a question, There is anyway I can configure the system to send email automatically to administrator everytime any user create a support request ?
Or there is no way, the administrator must log in to the system the set support request to himself or to another technician?
Thanks
Anderson
Topic Participants
andybr
Jason Brown
ServiceDesk Plus
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