I Just wana really thank you guys for this wonderful software Service plus -MSP edition . I started loving it very much .

I need help from you guys !!!

1) I want to know how to customize tabs in different users ??

ie like i want the technicians to have different portal and customers have a different portal and the IT Staff have the different portal.

2)When i start creating users , all the users are able to view the admin tab and more or less they seem admin users ?

3)How to change the name of certain labels in the MSP Edition ?

4)What does means by Requester , are they same reffered to as clients ?

5) How to customize the tabs and privelages to different users.

6)I want to create  , three users ie 

a)Customers

b)Admin

c)Helpdesk Staff

D)Product Support Staff

how to establish it ?

How to set SLA in MSP 

Thanks in advance :)))))