help me out

help me out


Dear Supporter,
Am getting this error when am trying to do the refresh the page  or go back to request tab.
FYA




HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
	java.util.Hashtable.put(Unknown Source)
	com.adventnet.servicedesk.home.util.LicenseReminderUtil.getDetails(LicenseReminderUtil.java:88)
	org.apache.jsp.jsp.HomePage_jsp._jspService(HomePage_jsp.java:1491)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196)
	org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
	org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274)
	org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
	org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26)
	com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196)
	org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34)
	com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

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