Help for Incident Template configuration
Hi all,
I have a question about Incident Template configuration:
I need create/add 2 new fields into incident template (for eg.: Category and Subcategory). For each fields I will add differents informations:
Category
information1
information2
Subcategory
subcategory1
subcategory2
When user select in the field Category: "information1", automatically in field Subcategory appears subcategory1 (only), and if user select Category: "information2", automatically in field Subcategory appears subcategory2..
Is it possible to configure incident template fields like that?
Thank you!
New to ADSelfService Plus?