Help Fetching Emails
I have hard time setting up to fetch emails, which using Office365, not google. Other support had mentioned to me below but it does not seem to fetch any emails. I followed what it says but I cannot get this to work to create any tickets.
Support had mentioned to me below:
If you are using office 365, please make sure the below settings are configured for the incoming and outgoing mail server settings by going to Setup-->Mail Settings-->Mail Server settings
Under Incoming Mail Settings
Server Name / IP Address -- outlook.office365.com
Email Type -- POPS 995 or IMAPS 993
Under Outgoing Mail Settings
Server Name / IP Address -- smtp.office365.com
Email Type -- SMTP 587
Once the mail server settings is configured successfully and fetching is initiated, it should display the last fetch time. Please configure the mail settings as given above and check whether the issue persist.