Help -- Creating two Incident Templates using the same fields, but with different informations

Help -- Creating two Incident Templates using the same fields, but with different informations

Hi all,

I have a situation:

I need create 2 templates for different accounts but in both cases it will be necessary create fields using the same names but with diffferent informations.

Template A
fields: Product (info a,b,c) and Version (info a,b,c)

Template B
fields: Product (info d,e,f) and Version (info d,e,f)


Is it possible?

Thank you.

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