Hi,

Is it possible to add a technicians version of the Help Card that is displayed on the Requester form view, to the Technician form view, maybe as an optional config, or that you can hide/collapse for those businesses that wouldn't use it.

I think it would be helpful to give additional advice to technician while logging up a call.  To give an example:  New Mobile phone request.  On the Requester version we explain the conditions that need to be met before a new mobile to be approved.  It would be beneficial to provide guidance to the technician so that they can reitirate this to the customer while on the phone.  With lots of processes it is sometimes hard for the techniian to remember all the information to relay.

Thanks

Lisa