Have ServiceDesk not reply to 'noreply@' email addresses
Hello,
We use servicedesk to merge data from vendors. Sometimes those emails come from an email address called 'noreply@vendor.com'. Servicedesk then tries to email back 'noreply@' and the email bounces and that creates another ticket.
Is there a way to have servicedesk accept emails but not send emails to 'noreply' addresses?
We use servicedesk to merge data from vendors. Sometimes those emails come from an email address called 'noreply@vendor.com'. Servicedesk then tries to email back 'noreply@' and the email bounces and that creates another ticket.
Is there a way to have servicedesk accept emails but not send emails to 'noreply' addresses?