guest access - request tab error 500

Logged in as guest. I am trying to access the "Requests" tab and recieved the error below.

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HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.rmi.AccessException: SecurityException; nested exception is:
com.adventnet.authorization.AuthorizationException: In-sufficient privilege for user {0:guest} to perform the operation
org.jboss.ejb.plugins.LogInterceptor.handleException(LogInterceptor.java:369)
org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:195)
org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331)
org.jboss.ejb.Container.invoke(Container.java:709)
sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
java.lang.reflect.Method.invoke(Unknown Source)
org.jboss.mx.server.ReflectedDispatcher.dispatch(ReflectedDispatcher.java:60)
org.jboss.mx.server.Invocation.dispatch(Invocation.java:62)
org.jboss.mx.server.Invocation.dispatch(Invocation.java:54)
org.jboss.mx.server.Invocation.invoke(Invocation.java:82)
org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:197)
org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:473)
org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:97)
org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:90)
org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:46)
com.adventnet.authentication.interceptor.ClientPrincipalAssociator.invoke(ClientPrincipalAssociator.java:47)
org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:100)
com.adventnet.persistence.ejb.interceptor.ConstructDOProxyInterceptor.invoke(ConstructDOProxyInterceptor.java:37)
org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:85)
$Proxy65.get(Unknown Source)
com.adventnet.servicedesk.utils.DBUtilities.getRows(DBUtilities.java:80)
com.adventnet.servicedesk.utils.DBUtilities.getResultObject(DBUtilities.java:392)
org.apache.jsp.workorder.WorkOrderListView_jsp._jspService(WorkOrderListView_jsp.java:280)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:72)
com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:100)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.

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Apache Tomcat/5.0.28