Hello,

I wanted to have all technicians within a group to receive new request notification emails.  Currently, it would seem as if you have to add each technician to the 'Send notification to group technician(s) when a new request is added to this group' checkbox if you want them to receive an email when a request is put in.  Is there any way I can add an Exchange Distribution Group to this list with all of the technician names instead?  If I add the distribution group as the "Group E-mail" under "Group Mail Settings" will everyone in the group receive request notifications that way?

Thanks,

Justin